Robinson Del Rosario
@robinsondelrosario
Dedicated English teacher and customer service representative
What I'm looking for
As a passionate educator and customer service professional, I have dedicated my career to helping students learn and develop their English skills. With a strong background in teaching English as a foreign language, I have created engaging and creative lessons that cater to students of all ages and proficiency levels.
Throughout my experience, I have honed my skills in lesson planning, teaching strategy development, and extracurricular activity planning. My expertise in MS Office, Zoom, and Skype has enabled me to effectively communicate with students and colleagues alike.
In addition to my teaching experience, I have also worked as a customer service representative, providing bilingual support to clients in both English and Spanish. I am confident in my ability to handle complex customer complaints and provide effective solutions to ensure customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Teleperformance Hispaniola
Apr 2022 - Present (3 years 2 months)
Served as a bilingual English and Spanish Customer Service Representative, handling complex customer complaints and providing effective solutions for continued customer satisfaction.
English Teacher
Colegio Aldea Infantil Tia Hermi
Jan 2020 - Apr 2020 (3 months)
Taught in-person and online English classes to students of various age groups, planned and prepared lessons, and created reports of student grades and progress.
Education
Degrees, certifications, and relevant coursework
Robinson hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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