Kateryna Icen

I am an organized, detail-oriented administrative professional with hands-on experience in client support, documentation, and office operations. My background spans shelter support work in Vancouver and prior notary and tourism administration roles in Ukraine.

At a women’s support centre I acted as a point of contact, supported daily operations, and developed strong confidentiality practices while working with clients in crisis. I strengthened my knowledge of community resources, employment services, and social programs while building resilience and empathy.

Previously, as a Notary Assistant I prepared and registered legal documents, managed official correspondence and client records, and supported notaries with accuracy and discretion. As a Tourism Manager I coordinated bookings and logistics, improved recordkeeping, and delivered responsive customer service.

I hold a Bachelor’s Degree in Law, an Open Work Permit (CUAET) in Canada, and a valid First Aid certificate. I am committed to bringing dependable administrative support, strong communication, and empathy to a client-focused organization.