Open to opportunities

Debbie Cunko

@debbiecunko

Message

Detail-oriented administrative support professional with extensive experience.

Croatia

Message

What I'm looking for

I am seeking a role that values organization and efficiency, with opportunities for growth.

With a robust background in administrative support, I have honed my skills in various roles, primarily at the Canada Revenue Agency, where I served as an Administrative Support Clerk. My responsibilities include electronic filing, training coordination, and liaising with counterparts to ensure seamless onboarding processes for new hires. My proficiency in Microsoft Office Suite, particularly Excel and Outlook, has enabled me to manage schedules and maintain organized documentation efficiently.

Throughout my career, I have demonstrated a commitment to excellence in clerical and administrative services, particularly in debt management operations at the Canada Revenue Agency's Contact Centre. My experience includes data management, generating reports, and providing exceptional customer service. Additionally, I have a strong foundation in financial administration, having worked as an Accounts Payable Clerk, where I reconciled invoices and maintained supplier records. My educational background includes an Honours Diploma in Business Administration, which complements my practical experience.

Experience

Work history, roles, and key accomplishments

Current

Administrative Support Clerk

Current

Canada Revenue Agency

Currently providing administrative support in the Learning and Development branch, focusing on electronic filing, scheduling training invitations, and managing IT tickets. Extensive use of MS OneNote and liaising with counterparts for new hire preparations.

MS Excel OneNote Training Administrative Support

Administrative Support Clerk

Canada Revenue Agency

Jan 2015 - Feb 2021 (6 years 1 month)

Provided clerical and administrative services in the Contact Centre, focusing on debt management operations, data maintenance, and communication with staff. Managed meeting room bookings and internal mail distribution.

Data Communication Administration Distribution

Secondary School Account Admin

Hamilton Wentworth District School Board

Feb 2014 - Feb 2014 (0 months)

Managed records of purchases, maintained department budgets, and processed orders. Assisted with counter work and monitored school resources.

Budgeting

Production Coordinator

Gold Book: A Division of Metroland Publishing

Apr 2006 - Jan 2009 (2 years 9 months)

Provided customer service to sales teams and clients, proofed advertisements, and ensured content met client requirements. Maintained client databases and monitored ad copy flow.

Customer Service Content Databases Advertising

Settlements Administrator

AGF Management Fund

Jan 2005 - Jan 2006 (1 year)

Handled input of trades and resolved settlement issues with brokers and banks. Generated daily reports for portfolio managers and maintained organized files.

Settlements Reporting

Data Assistant

McMaster University

Jan 2003 - Jan 2004 (1 year)

Provided data entry support for research projects, flagged discrepancies, and maintained filing systems for clinical trials.

Data Entry Research Clinical Trials

Accounts Payable Clerk

The T.D.L. GROUP LTD.

Jan 1993 - Jan 2000 (7 years)

Reconciled invoices and purchase orders, resolved discrepancies, and managed supplier inquiries. Handled daily G/L coding and data entry.

Invoice Management Data Entry

Education

Degrees, certifications, and relevant coursework

Henderson General Hospital

N/A, Clinical Research

2003 - 2004

Assisted with data entry support services for clinical research trials, including flagging discrepancies and maintaining filing systems.

McMaster University

N/A, Pathology & Molecular Medicine

2003 - 2004

Provided data entry support services for research projects in Pathology & Molecular Medicine, including validating data entry and maintaining filing systems.