Open to opportunities

Manpreet Kaur

@manpreetkaur5

Message

Detail-oriented administrative professional with strong document management and customer service skills.

Canada

Message

What I'm looking for

I am looking for a role where I can apply administrative and document-management skills, work with a collaborative team, handle confidential information, and grow into project or IT-support responsibilities.

I am an experienced administrative professional with over two years supporting office operations, document management, and customer service. I hold a Bachelor in Computer Applications and a Diploma in TESOL, and I continually upgrade my skills through programs such as Google Project Management and Junior IT Analyst training.

In prior roles I scanned, audited, uploaded and maintained confidential client and HR documents, managed email and calendar tasks, and responded to client inquiries by phone and email. I have hands-on experience with filing systems, benefits documentation, and processing claims within large organizations.

I am organized, detail-oriented, and comfortable handling sensitive information with discretion. I have volunteered as an ESL instructor tailoring curriculum to learner needs, demonstrating strong communication and interpersonal skills in English, Punjabi, and Hindi.

I seek opportunities where I can apply my administrative strengths and growing project/IT knowledge to streamline processes, maintain compliance, and support teams effectively.

Experience

Work history, roles, and key accomplishments

Current

ESL Instructor

Current

Chilliwack Learning Society

Aug 2024 - Present (1 year 1 month)

Tailored ESL curriculum to meet students' needs and skill levels, improving learner engagement and progress through structured lessons and assessments.

Curriculum Development Lesson planning Adult Education Classroom Management ESL Communication Assessments

HR Assistant

Robert Half

Nov 2024 - Nov 2024 (0 months)

Scanned and processed confidential HR documents, audited records and managed email communications in Outlook to maintain accurate HR database integrity.

Document Management HR Management Outlook)Data Entry Auditing

Compliance Administrative Assistant

Ventum Financial

Jan 2022 - Dec 2023 (1 year 11 months)

Managed client phone and email inquiries, updated internal records and benefits documents, and processed mailing address changes to ensure compliance and client data accuracy.

client support Benefits Administration Records Management Phone Support Data Entry Compliance

Document Support Assistant

ICBC

Feb 2021 - Aug 2021 (6 months)

Scanned, uploaded and processed classified client documents and claims into the database, maintaining accurate contract and client information in the management system.

Document Scanning Data Entry Claims Processing Records Management Quality Control