Katelynn Schnack

I’m a motivated, adaptable Insurance Account Manager known for being dependable, detail-oriented, and proactive. Since 04/2024, I’ve negotiated policy renewals and coverage options, managed policy servicing activities (billing inquiries, payment processing, claims support, and policy modifications), and led policy lifecycle work including renewals, cancellations, remarketing strategies, and retention efforts to keep clients satisfied.

Before insurance, I built strong healthcare operations and claims skills through roles as a Radiology Unit Secretary (03/2022–04/2024) and Claims Coordinator (05/2020–03/2022). I processed and verified physician orders for accuracy and compliance, coordinated STAT and routine imaging scheduling, and applied radiology terminology and documentation knowledge in a fast-paced environment. In claims, I coordinated the full claims lifecycle, reviewed claims for completeness, compliance, and quality assurance standards, and collaborated with clients, carriers, and internal stakeholders to drive positive outcomes.