I'm currently preparing client invoices and reports at HealthNow Administrative Services, reconciling bills, applying credits and adjustments, and verifying insurance coverage.
Previously at Cotiviti Healthcare, I supported daily operations, handled internal and external data requests, reviewed transaction and contract information, and helped retain customer and vendor relationships through client-driven service.
My insurance experience includes underwriting and claims support at Prudential Insurance Company, where I managed new-business data, policy cancellations and endorsements, medical records, workflow validation, and eligibility correspondence.
I've also led quality assurance for medical record management, coordinated mail services, trained colleagues on underwriting policies and procedures, and worked with MS Office Suite, CFE, Inspro, ID3, and Lifeplans Inc.
