Christina Bailey

Supported underwriting and benefit verification by gathering, reviewing, and validating insurance documentation, improving accuracy of policy records and assisting with quotes and reports for underwriting decisions.

Processed endorsements, renewals, and cancellations while ensuring compliance and rating accuracy; communicated with providers and underwriters and tracked claim files for quality reviews.

Reviewed policy terms, limits, and exposure to support renewal evaluations and ensured accurate underwriting and claims data entry for audits and compliance tracking.

Assisted clients with account updates, billing inquiries, and service changes while entering and validating CRM data to maintain accuracy for compliance and audits.

Processed and audited transportation claims to ensure compliance and completeness, coordinating with vendors to resolve discrepancies and contributing to a 10% improvement in turnaround time.

Managed administrative operations including data entry, document management, and appointment coordination while maintaining confidential patient records in compliance with HIPAA.

Pursuing an Associate Degree in Nursing (ADN) with coursework and clinical training toward nursing practice.

Completed high school diploma through Penn Foster's accredited program.