Kate Haase

At Integris Solutions, I created SOP playbooks and step-by-step documentation that reduced international contractor onboarding cycle times by 25%.

I administer system access, track cross-functional project schedules, and maintain structured records that support seamless handoffs, workflow compliance, and a 98%+ SLA resolution rate. My earlier case management work at Amazon and Cigna strengthened my ability to manage high-volume queues, protect confidential information, and translate complex policies into clear operational guidance.

I also bring 10+ years of hospitality and event production experience, with a practical, people-focused approach to client relationships, fast-moving workflows, and real-time conflict de-escalation.