Katarzyna Budzikowska
@katarzynabudzikowska
I am an experienced Operational Resilience professional driving technology recovery and business continuity in financial services.
What I'm looking for
I am an Operational Resilience professional with extensive experience in the finance and banking sector, focused on technology recovery, business continuity, and IT risk management. I have led resilience programs across multiple EMEA entities and worked in cross-regional, multicultural environments.
I have designed annual testing plans, led cloud application resiliency testing using tools such as Gremlin, and overseen Application Impact Analyses, technology recovery planning, and disaster recovery exercises. I have conducted regulatory gap assessments, coordinated third-party risk reviews, and developed reporting and analytics to improve recovery capabilities and testing effectiveness.
I partner closely with governance, engineering, control and third-party teams to embed resilience practices, foster stakeholder trust, and ensure regulatory compliance. I am results-oriented, focused on continuous improvement, and committed to strengthening organizational continuity and risk mitigation.
Experience
Work history, roles, and key accomplishments
Technology Resiliency Officer
JP Morgan SE
Dec 2023 - Present (1 year 9 months)
Lead technology resiliency for applications by ensuring AIAs and Technology Recovery Plans, designing annual testing plans, and executing cloud DR tests with Gremlin to meet firmwide standards and regulatory requirements.
Business Continuity Officer
Worldline Financial Services Europe S.A.
Feb 2023 - Dec 2023 (10 months)
Managed business continuity planning across multiple EMEA entities, conducted BIAs and third-party risk assessments, and maintained DR test documentation and postmortems to strengthen cloud resilience and outsourcing compliance.
Senior Analyst, CoB & CM
Citibank Europe Plc
Jul 2019 - Jan 2023 (3 years 6 months)
Planned and executed end-to-end disaster recovery and data tech room tests, led data centre DR coordination and mainframe support, and developed reporting and postmortems to improve recovery capabilities.
ASU Infrastructure Senior Analyst
Citibank Europe
Jan 2017 - Jul 2019 (2 years 6 months)
Supported mapping of business requirements to systems, prepared technology planning documentation and training materials, and identified process efficiencies to enable operational readiness for system rollouts.
Franchise Owner
Travel Counsellors
Oct 2014 - Oct 2015 (1 year)
Established and managed client relationships, identified business development opportunities, and operated franchise sales and service in the Dubai market.
Senior Consultant
Business Systems House
Dec 2013 - Jul 2014 (7 months)
Managed client relationships, implemented payroll systems in cooperation with a global partner (ADP), and acted as primary client contact to ensure service quality and risk mitigation.
Hotel Coordinator
Kempinski Hotel Ajman
Sep 2012 - Dec 2013 (1 year 3 months)
Coordinated stakeholder communications, managed procurement and purchase orders, and worked across departments to resolve operational issues and support hotel functions.
Business Continuity Analyst
Citibank International
Aug 2010 - Jul 2012 (1 year 11 months)
Managed continuity functions across 12 EMEA entities, coordinated COB and data centre tests, and led yearly attestation and recovery plan updates to improve region-wide resilience.
Office Manager / SAP Implementation
Maersk Polska
Jan 2006 - Mar 2009 (3 years 2 months)
Managed office operations and supported SAP implementation as a pilot country, driving successful rollout and operational adoption through coordination and stakeholder engagement.
Education
Degrees, certifications, and relevant coursework
University of Warsaw
Master's Degree in Management, Management
2001 - 2003
Master's Degree in Management (English Track) from the University of Warsaw completed from 2001 to 2003.
University of Commerce and Law, Warsaw
Bachelor's Degree, Foreign Trade
1998 - 2001
Bachelor's Degree in Foreign Trade from the University of Commerce and Law, Warsaw, completed from 1998 to 2001.
London Chamber of Commerce and Industry (LCCI)
LCCI Level II Certificate, English Proficiency
LCCI Level II English proficiency certification.
Availability
Location
Authorized to work in
Job categories
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