At Knauf IT, I led global IT projects and service initiatives, including ServiceNow implementations and a 24/7 support concept. I managed delivery from requirements and planning through deployment and post-go-live support.
At Fujitsu, I led infrastructure, security, and service transition projects, including a security service transition from a Japanese team to Poland. I also took over and recovered high-risk, escalated projects by rebuilding delivery plans and mitigating risks.
At Sopra Steria, I managed technology projects across platforms including Azure, Microsoft 365, and Red Hat. Earlier, at IBM, I coordinated disaster recovery planning and tests for the banking sector, including business impact analyses.

