Open to opportunities

kasper spille

@kasperspille

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Multilingual customer support professional with diverse experience in gaming and education.

Belgium

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What I'm looking for

Seeking a flexible, multilingual role in customer support or related fields, offering growth opportunities.

My name is Kasper Spillemaeckers, a 30-year-old professional with a strong foundation in customer support and live casino dealing. Fluent in Dutch, English, and French, I bring a unique ability to connect with diverse audiences.

Proficient in Zendesk, I excelled as a Customer Support Agent, handling multiple chats simultaneously with a CSAT score above average. My previous roles include teaching various sports and managing a cross-dock warehouse, showcasing my versatility.

I am a flexible team player, comfortable with all shifts and overtime. Equipped with a high-performance laptop and professional audio setup, I am ready to contribute effectively in dynamic environments.

Experience

Work history, roles, and key accomplishments

Customer Support Agent

Online Casino

Aug 2023 - Sep 2023 (1 month)

Worked as a Customer Support Agent handling multiple chats, emails, and phone calls. Achieved a CSAT score above group average while using the Zendesk system. Demonstrated flexibility by working various shifts and overtime.

Customer Support Zendesk Live Chat Email Communication Phone Support CSAT Time Management Flexibility

Live Casino Dealer

Online Casino

Apr 2023 - Aug 2023 (4 months)

Served as a Live Casino dealer, dealing games such as blackjack, roulette, and poker. Developed strong interpersonal skills and maintained a high level of customer engagement.

Blackjack Roulette Poker Customer Engagement Interpersonal Skills Game Dealing

Sports Teacher

Various Schools

Jan 2023 - Apr 2023 (3 months)

Taught various sports to students, fostering teamwork and physical fitness. Developed lesson plans and engaged students in active learning.

Teaching Lesson planning Teamwork Student Engagement

Cross Dock Manager

Warehouse

Sep 2022 - Jan 2023 (4 months)

Managed cross-docking operations in a warehouse environment, ensuring efficient logistics and inventory management. Coordinated with teams to optimize workflow.

Logistics Inventory Management Team Coordination Workflow Optimization Cross Docking