kasper spille
@kasperspille
Multilingual customer support professional with diverse experience in gaming and education.
What I'm looking for
My name is Kasper Spillemaeckers, a 30-year-old professional with a strong foundation in customer support and live casino dealing. Fluent in Dutch, English, and French, I bring a unique ability to connect with diverse audiences.
Proficient in Zendesk, I excelled as a Customer Support Agent, handling multiple chats simultaneously with a CSAT score above average. My previous roles include teaching various sports and managing a cross-dock warehouse, showcasing my versatility.
I am a flexible team player, comfortable with all shifts and overtime. Equipped with a high-performance laptop and professional audio setup, I am ready to contribute effectively in dynamic environments.
Experience
Work history, roles, and key accomplishments
Customer Support Agent
Online Casino
Aug 2023 - Sep 2023 (1 month)
Worked as a Customer Support Agent handling multiple chats, emails, and phone calls. Achieved a CSAT score above group average while using the Zendesk system. Demonstrated flexibility by working various shifts and overtime.
Live Casino Dealer
Online Casino
Apr 2023 - Aug 2023 (4 months)
Served as a Live Casino dealer, dealing games such as blackjack, roulette, and poker. Developed strong interpersonal skills and maintained a high level of customer engagement.
Sports Teacher
Various Schools
Jan 2023 - Apr 2023 (3 months)
Taught various sports to students, fostering teamwork and physical fitness. Developed lesson plans and engaged students in active learning.
Cross Dock Manager
Warehouse
Sep 2022 - Jan 2023 (4 months)
Managed cross-docking operations in a warehouse environment, ensuring efficient logistics and inventory management. Coordinated with teams to optimize workflow.
Education
Degrees, certifications, and relevant coursework
kasper hasn't added their education
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