Nicholas Amann
@nicholasamann
Public Health student focused on healthcare business operations, client success, and operational management.
What I'm looking for
I’m a Public Health student at Texas A&M University pursuing a career in healthcare business, client success, and operational management. I blend an understanding of healthcare environments and regulatory compliance with a practical record of keeping service and operations running smoothly.
In healthcare settings, I’ve supported high-volume, regulated workflows by using specialized web-based management software and analyzing internal tracking data and compliance metrics. I help identify operational bottlenecks and support data-driven process improvements, including optimizing daily staff scheduling and workload distribution.
On the customer-facing side, I deliver direct, empathetic support in fast-paced healthcare operations while tracking consumer satisfaction and managing OTC inventory databases. I coordinate restocking schedules to meet real-time customer demand, and I continue to strengthen pharmacy operations by streamlining order workflows and prioritizing task fills to improve turnaround times.
Alongside my work, I lead and coordinate teams through event coverage scheduling, logistics, and internal communication—experiences that reinforce how I approach operations: calm under pressure, organized in execution, and focused on measurable outcomes. With training in Pharmacy Technician (CPhT), HIPAA-compliant handling, and FEMA ICS courses, I’m ready to contribute to client success and healthcare operations where data and compliance matter.
Experience
Work history, roles, and key accomplishments
Drug Customer Service Representative
HEB
Feb 2025 - Present (1 year 5 months)
Provided direct, empathetic customer support in a fast-paced, regulated health setting, handling client queries and tracking consumer satisfaction. Managed over-the-counter inventory databases and coordinated restocking schedules to prevent product shortages.
Undergrad Intern
Emory University Hospital
May 2026 - Aug 2026 (3 months)
Utilized web-based management software to analyze departmental workflows, identify operational bottlenecks, and support data-driven process improvements. Analyzed tracking data and compliance metrics to optimize daily staff scheduling and workload distribution.
Pharmacy Operations Intern
Premier Pharmacy
May 2025 - Aug 2025 (3 months)
Collaborated daily with pharmacists and technicians to streamline order workflows and prioritize task fills. Processed 300+ prescriptions/day with accurate data entry and HIPAA-compliant handling.
Lifeguard
NISD Aquatics
May 2022 - Jul 2024 (2 years 2 months)
Maintained constant vigilance and delivered calm, rapid decision-making to handle emergencies in a high-volume public environment.
Education
Degrees, certifications, and relevant coursework
Texas A&M University
Bachelor of Science, Public Health
Pursuing a Bachelor of Science in Public Health at Texas A&M University, expected to complete in May 2027.
Texas A&M University
Minor, Occupational Safety and Health
Completing a minor in Occupational Safety and Health alongside the Public Health degree.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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