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Kalah CravensKC
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Kalah Cravens

@kalahcravens

Healthcare Administration Specialist optimizing clinical workflows, compliance, and physician scheduling in regulated environments.

United States
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What I'm looking for

I’m looking to support a remote-first healthcare organization by optimizing clinical workflows, ensuring HIPAA-compliant operations, and delivering accurate reporting and scheduling. I want to grow in a role that values compliance, organization, and strong client communication.

I’m a Healthcare Administration Specialist with over 8 years of experience optimizing clinical workflows, administrative operations, and medical practice tracking within highly regulated health environments. I’m known for managing physician schedules, verifying operational accuracy, and building critical reporting pipelines that support state health department needs.

At UT Tyler Health Science Center, I spearheaded daily operational and administrative coordination for clinical and academic medical departments under strict institutional guidelines. I managed complex training trackers, credentialing parameters, and procurement coordination to reduce processing delays, while leveraging advanced digital spreadsheets to maintain tracking systems for departmental workflows and executive scheduling.

Earlier roles strengthened my compliance and front-of-house performance. I maintained confidential clinical documentation in absolute adherence to HIPAA privacy standards, compiled real-time research and audit metrics for the Department of State Health Services, and coordinated patient encounter pipelines by executing data input for registration, scheduling updates, and insurance verification with a zero-error target.

Before that, as a Data Entry Operator II with the Office of the Attorney General, I input, scanned, and cataloged complex legal documentation into centralized virtual records systems and managed multi-county scheduling lines to meet strict timelines. I bring a careful, compliance-focused mindset plus strong technical mastery of productivity tools and EHR systems, and I’m currently pursuing a Bachelor of Applied Science in Healthcare Management (Expected Dec 2026).

Experience

Work history, roles, and key accomplishments

UC

Administrative Assistant II

UT Tyler Health Science Center

Jan 2020 - Mar 2026 (6 years 2 months)

Spearheaded daily operational and administrative coordination for clinical and academic medical departments under institutional guidelines. Managed training trackers and credentialing parameters, supported staffing travel/logistics, and maintained workflow and scheduling tracking using advanced spreadsheets.

UC

Administrative Assistant

UT Tyler Health Science Center

Jan 2018 - Jan 2020 (2 years)

Served as an operations point of contact for clinical safety tracking, including conducting physical and virtual walkthroughs to evaluate isolation statuses. Compiled research and audit metrics for operational reporting and maintained confidential clinical documentation in adherence to HIPAA privacy standards.

UC

Patient Access Representative

UT Tyler Health Science Center

Jan 2017 - Jan 2018 (1 year)

Coordinated front-of-house operations to manage a seamless client encounter pipeline and handle hospital stakeholder correspondence. Performed data input for registration, scheduling updates, and insurance verification, maintaining professional communications to optimize practice flow.

Education

Degrees, certifications, and relevant coursework

University of Texas at Tyler logoUT

University of Texas at Tyler

Bachelor of Applied Science, Healthcare Management

Pursuing a Bachelor of Applied Science in Healthcare Management with an expected completion in December 2026.

Tyler Junior College logoTC

Tyler Junior College

Associate of Applied Science, Medical Office Management

Earned an Associate of Applied Science in Medical Office Management, graduating in 2016.

Tech stack

Software and tools used professionally

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