Kalah Cravens
@kalahcravens
Healthcare Administration Specialist optimizing clinical workflows, compliance, and physician scheduling in regulated environments.
What I'm looking for
I’m a Healthcare Administration Specialist with over 8 years of experience optimizing clinical workflows, administrative operations, and medical practice tracking within highly regulated health environments. I’m known for managing physician schedules, verifying operational accuracy, and building critical reporting pipelines that support state health department needs.
At UT Tyler Health Science Center, I spearheaded daily operational and administrative coordination for clinical and academic medical departments under strict institutional guidelines. I managed complex training trackers, credentialing parameters, and procurement coordination to reduce processing delays, while leveraging advanced digital spreadsheets to maintain tracking systems for departmental workflows and executive scheduling.
Earlier roles strengthened my compliance and front-of-house performance. I maintained confidential clinical documentation in absolute adherence to HIPAA privacy standards, compiled real-time research and audit metrics for the Department of State Health Services, and coordinated patient encounter pipelines by executing data input for registration, scheduling updates, and insurance verification with a zero-error target.
Before that, as a Data Entry Operator II with the Office of the Attorney General, I input, scanned, and cataloged complex legal documentation into centralized virtual records systems and managed multi-county scheduling lines to meet strict timelines. I bring a careful, compliance-focused mindset plus strong technical mastery of productivity tools and EHR systems, and I’m currently pursuing a Bachelor of Applied Science in Healthcare Management (Expected Dec 2026).
Experience
Work history, roles, and key accomplishments
Administrative Assistant II
UT Tyler Health Science Center
Jan 2020 - Mar 2026 (6 years 2 months)
Spearheaded daily operational and administrative coordination for clinical and academic medical departments under institutional guidelines. Managed training trackers and credentialing parameters, supported staffing travel/logistics, and maintained workflow and scheduling tracking using advanced spreadsheets.
Administrative Assistant
UT Tyler Health Science Center
Jan 2018 - Jan 2020 (2 years)
Served as an operations point of contact for clinical safety tracking, including conducting physical and virtual walkthroughs to evaluate isolation statuses. Compiled research and audit metrics for operational reporting and maintained confidential clinical documentation in adherence to HIPAA privacy standards.
Patient Access Representative
UT Tyler Health Science Center
Jan 2017 - Jan 2018 (1 year)
Coordinated front-of-house operations to manage a seamless client encounter pipeline and handle hospital stakeholder correspondence. Performed data input for registration, scheduling updates, and insurance verification, maintaining professional communications to optimize practice flow.
Data Entry Operator II
Office of the Attorney General
Jan 2014 - Jan 2016 (2 years)
Entered, scanned, and cataloged complex legal documentation and docket files into centralized virtual records systems. Managed multi-county scheduling lines/calendars and supported administrative case workflows by analyzing cross-referenced file variables to ensure record-keeping accuracy.
Education
Degrees, certifications, and relevant coursework
University of Texas at Tyler
Bachelor of Applied Science, Healthcare Management
Pursuing a Bachelor of Applied Science in Healthcare Management with an expected completion in December 2026.
Tyler Junior College
Associate of Applied Science, Medical Office Management
Earned an Associate of Applied Science in Medical Office Management, graduating in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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