Open to opportunities

Daija Watley

@daijawatley

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Diligent individual seeking an administrative position in a medical setting.

United States

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What I'm looking for

I am looking for a role that allows me to utilize my administrative skills in a supportive medical environment, with opportunities for professional growth and development.

As a dedicated professional with a B.S. in Health Administration from Texas Southern University, I have honed my skills in administrative tasks, data analysis, and electronic medical systems. My experience as a Medical Front Office Coordinator at Leidos QTC Medical Management has equipped me with the ability to manage complex schedules, provide exceptional clerical support, and ensure seamless communication across multiple states. I take pride in my ability to motivate myself and others, fostering a positive work environment.

Throughout my career, I have demonstrated strong problem-solving and critical thinking skills, particularly in my role as a Human Resource Coordinator at Atrium Medical Center, where I successfully implemented an improved orientation process for new employees. My background as a Research Assistant at Texas Southern University allowed me to plan and host health fairs, collect and analyze data, and collaborate with senior researchers to address maternal health issues in underserved communities. I am committed to making a meaningful impact in the healthcare sector.

Experience

Work history, roles, and key accomplishments

Current

Medical Front Office Coordinator

Current

Leidos QTC Medical Management

Jan 2024 - Present (1 year 8 months)

Managed front desk operations, providing comprehensive administrative and clerical support to clinical staff and ensuring smooth clinic hours. Coordinated and reconciled daily appointments across multiple states, facilitating communication and managing supply orders for various clinics.

Administrative Support Patient Chaperoning Appointment Management Supply Chain Management Inter State Communication Patient Check In Clinic Maintenance

Human Resource Coordinator

Atrium Medical Center

Dec 2022 - Present (2 years 9 months)

Performed general office duties, processed forms, and maintained confidentiality of HR activities. Conducted new hire orientations and provided employee assistance, ensuring legal compliance of personnel files and verifying licenses.

Employee Relations Data Entry Document Management Legal Compliance Confidentiality Process Improvement

Research Assistant

College of Pharmacy & Health Sciences Texas Southern Univers

Feb 2022 - Present (3 years 7 months)

Planned and hosted multiple health fairs, collecting and analyzing data from focus groups. Organized meetings, managed agendas, and collaborated with senior researchers on maternal health surveys.

Event Planning Data Collection Data Analysis Meeting Management Community Outreach Research Collaboration

Patient Access Representative

Columbus Community Hospital

Dec 2020 - Present (4 years 9 months)

Scheduled patient appointments and accurately entered demographic, insurance, and financial information into the system. Verified insurance eligibility, obtained necessary signatures, and resolved patient account issues.

Scheduling Data Entry Communication Medical Billing Customer Service Compliance

Career Advisor

HCC Central Career Services Department

May 2019 - Present (6 years 4 months)

Planned and hosted career fairs, assisting students with resume reviews, job searches, and application processes. Hosted workshops and connected students with local employers in their specific industries.

Event Planning Resume Review Data Management

Intern

HCC Central Career Services Department

Jan 2019 - Present (6 years 8 months)

Assisted students with job search skills and resume writing, generating and submitting resume books to employers. Communicated with employers and students regarding job availability via phone and email.

Resume Writing Data Entry Email Communication Phone Communication Career Services Document Generation

Education

Degrees, certifications, and relevant coursework

Prairie View A&M University

Master of Social Work, Social Work

Currently pursuing advanced studies in social work, focusing on theoretical frameworks and practical applications. Developing skills for professional practice in various social service settings.

Texas Southern University

Bachelor of Science, Health Administration

Grade: 3.8 Honors

Completed a comprehensive curriculum focused on health administration principles and practices. Gained expertise in managing healthcare operations, policies, and systems.

Houston Community College

Associate of Applied Science, Business Administration

Grade: 3.5 Honors

Acquired foundational knowledge in business administration, covering essential business operations and management. Developed skills in administrative tasks and organizational processes.