Open to opportunities

Karnekota Sravanthi

@karnekotasravanthi

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Account Health specialist skilled in policy compliance, investigations, and operational support.

India

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What I'm looking for

I seek roles focused on policy compliance and account operations where I can apply investigative skills, improve processes, and grow within a collaborative, fast-paced team.

I am a former Account Health Support Specialist at Amazon with hands-on experience investigating seller account issues, applying SOPs, and advising on reinstatement and compliance. I consistently managed case queues while maintaining high quality and operational efficiency in fast-paced environments.

My strengths include policy compliance, risk analysis, process improvement, and data-driven decision making supported by strong Microsoft Excel skills. I have a proven track record of uncovering root causes in complex cases and proposing practical solutions to reduce recurrence.

Outside of work I have led as a class representative, participated in a video editing club, and choreographed performances on a college dance team—experiences that enhanced my communication, leadership, and teamwork abilities.

Experience

Work history, roles, and key accomplishments

Account Health Support Specialist

Amazon

May 2025 - Oct 2025 (5 months)

Analyzed seller account health issues and policy violations, applied SOPs to investigate root causes, and advised sellers on reinstatement procedures while managing case queues to maintain quality and efficiency.

Case Investigation Risk Analysis Operational Support Data Analysis Microsoft Excel Process Improvement