
Varshini Inti
@varshiniinti
Amazon AHS Specialist managing seller account health, identifying policy violations and resolving escalations to reduce suspension risk.
What I'm looking for
At Amazon, I manage seller account health by identifying policy violations and ensuring compliance with Amazon guidelines. I resolve inbound and outbound escalations and educate sellers on corrective actions.
Previously at Amazon, I managed transportation escalations and logistics issues while maintaining 99%+ SLA performance. At Sutherland, I supported customers across multiple client accounts, maintaining 100% accuracy and detailed documentation.
Experience
Work history, roles, and key accomplishments
Manage account health for sellers by identifying policy violations and ensuring compliance with Amazon guidelines. Resolve complex escalations, educate sellers on corrective actions, and improve compliance and operational efficiency.
Coordinated with cross-functional teams including warehouse operations, customer service, and vendor management. Managed transportation escalations and resolved complex logistics issues while maintaining 99%+ SLA performance.
Trans-Associate
Sutherland
Nov 2024 - May 2025 (6 months)
Delivered high-quality customer support with 100% accuracy, consistently exceeding QA benchmarks. Handled multiple client accounts simultaneously while maintaining detailed and accurate documentation.
Education
Degrees, certifications, and relevant coursework
Avanthi Institute of Engineering & Technology
Bachelor of Technology, Artificial Intelligence and Machine Learning
2020 - 2024
Pursued Artificial Intelligence and Machine Learning from Avanthi Institute of Engineering & Technology from 2020 to 2024.
Narayana Junior College
Intermediate, General Studies
2018 - 2020
Completed intermediate education at Narayana Junior College from 2018 to 2020.
Bhashyam High School
Secondary School Certificate, General Studies
2017 - 2018
Completed secondary school education at Bhashyam High School from 2017 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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