I seek a data-driven compliance, support or investigations role where I can apply root-cause analysis, cross-functional collaboration, and process improvement to reduce risk and drive operational efficiency.
DS
Looking for a job
Dimple Singh
@dimplesingh
Detail-oriented compliance and investigations specialist with seller support expertise.
IndiaWhat I'm looking for
I am a detail-oriented professional with 2.4 years of hands-on experience in Seller Partner Support at Amazon, where I provided operational and strategic assistance across account health management, escalations, FBA shipment investigations, and high-value reimbursement approvals.
I have a proven record in root cause analysis and risk & compliance reviews, reducing costs by preventing fake claims and improving seller satisfaction through clear guidance on listings, returns, and inventory management.
During a planned caregiving break I proactively upskilled, completing certifications in SQL, Excel, Power BI and Google Data Analytics while working on projects to strengthen my technical capabilities for data-driven investigations.
I collaborate effectively with cross-functional teams, maintain professional ethics in risk-prone settings, and seek roles where I can apply my compliance, investigation, and stakeholder-management strengths to drive process improvements and measurable operational impact.
Experience
Work history, roles, and key accomplishments
Provided end-to-end support to 45–55 sellers, resolving high-priority listings, returns, claims, and payment issues within SLA timelines and improving seller satisfaction to 80%. Performed root cause analysis on FBA shipment discrepancies and processed accurate reimbursements, reducing cost on false claims by 5%.
Education
Degrees, certifications, and relevant coursework
Narsee Monjee Institute of Management Studies
Master of Business Administration, Finance
2025 -
Enrolled in an online MBA program with a specialization in Finance from June 2025 to June 2027.
BC
Bhavans Vivekananda Degree College
Bachelor of Science, Biotechnology
2018 - 2021
Grade: CGPA: 8.13
Completed a Bachelor of Science in Biotechnology with a CGPA of 8.13 from June 2018 to October 2021.
SW
St. Francis College for Women
Intermediate, BiPC (Intermediary Science)
2016 - 2018
Grade: 87.1%
Completed intermediate (BiPC) studies from June 2016 to April 2018 with a percentage score of 87.1%.
SS
St. Paul’s High School
High School Diploma, High School
Grade: 90%
Completed high school education with a percentage score of 90% (April 2016).
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
600k-700k INR
Job categories
Skills
Risk ReviewsRisk AnalysisSLA ManagementEscalation ManagementExcelAmazon Seller CentralData ValidationResearchCost ReimbursementRoot Cause AnalysisStakeholder ManagementProblem SolvingDecision Making ProcessesAttention To DetailTeam CollaborationSQLPower BITableauGoogle AnalyticsDiveGmailMicrosoft Power BIRoot Cause
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