Open to opportunities

Karla Rangel

@karlarangel

Message

I use retail analytics and team leadership to grow sales performance.

United States

Message

What I'm looking for

I'm looking for opportunities where I can use retail analytics, customer insights, and team leadership to improve sales performance, customer engagement, and operational execution.

At COS, I've used Power BI, sales reports, and KPI dashboards to identify trends and support strategies that increased sales by 15% within five months.

I manage daily store operations across payroll, inventory control, compliance audits, sales targets, and merchandising. I also lead and coach cross-functional teams, contributing to a 5% increase in upselling rates and improved customer satisfaction.

I've built my retail experience through consultative selling, customer insights, market research, and close collaboration with leadership to improve revenue, conversion, and customer engagement.

Experience

Work history, roles, and key accomplishments

Current

Supervisor

Current

COS

Sep 2024 - Present (1 year 11 months)

Analyze sales performance using Power BI, sales reports, and KPI dashboards to identify trends, optimize store performance, and support data-driven business decisions that contributed to a 15% sales increase within five months. Monitor daily business performance, sales targets, and operational metrics while partnering with leadership to implement strategies that improve revenue, customer engagemen

Power BI Sales Reporting KPI Analysis Performance Metrics Trend Analysis Customer Insights Inventory Management Market Research Team Leadership Coaching Prioritization Project Coordination

Education

Degrees, certifications, and relevant coursework

St. John's University

Bachelor of Arts, Communication and Media Studies

2019 - 2023

Activities and societies: Vice President, Bad Astronauts Improv Club; Dean's List

Pursued a Bachelor of Arts in Communication and Media Studies with a concentration in Media Management. Served as Vice President of the Bad Astronauts Improv Club and earned Dean's List recognition.