Karen Mae Villaralbo

Created and updated product/content listings, uploaded images, and maintained catalog accuracy and consistency. Monitored and corrected listing errors, managed bulk uploads through spreadsheets, and ensured compliance with platform guidelines.

Managed and syndicated product content across various consumer digital touchpoints to ensure accuracy and consistency on retailer websites and content management platforms. Performed data validation, stakeholder communication, performance reporting on digital shelf metrics, and managed content platforms like Salsify.

Managed customer and client requests relating to contract creation, pricing updates, and new item setup. Communicated directly with customer business managers and account managers to solve problems, answer questions, and provide assistance and support.

Processed electronic and manual remittance transactions including checks, credit cards, lockbox, and wire transfers. Identified and communicated discrepancies in payments received.

Managed and processed invoices, purchase orders, credit memos, and other payable requests. Analyzed and resolved invoice discrepancies and issues, and monitored invoices to ensure payments were up to date.

Pursued a Bachelor of Science in Business Administration with a major in Marketing Management from 2010 to 2015.