At Ingram Micro Philippines, I reduced chargebacks and write-offs by 100% through proactive communication and research. I managed reconciliation activities for more than 300 vendors and resolved an average of 200+ aged Statement of Account items each month.
I processed accounts payable transactions, prepared invoice batches for scheduled payment runs, and reconciled in and out GL accounts. I also maintained vendor reconciliation trackers in Excel to make outstanding balances more visible and support timely issue resolution.
Earlier at Ingram Micro Philippines, I processed 150–300 accounts payable invoices daily as an Invoice Posting Specialist. At Accenture Philippines, I worked as a Senior Processor / Technical Coach, supporting process updates, coaching teammates, and conducting root-cause analysis.
Most recently, I worked as an Independent Contractor for ProHome Metro DC, coordinating and scheduling warranty work with builder clients, homeowners, subcontractors, and company team members. I used the company’s web-based warranty management system and communicated through email and Teams.
