Skip to main content
Karan VyasKV
Looking for a job

Karan Vyas

@karanvyas

I build scalable operations and AI-powered customer engagement systems through process design, automation, and people-first leadership.

India
Message

What I'm looking for

I’m looking to help organizations scale through practical operational excellence, intelligent automation, strong teams, standardized execution, and customer-focused systems that deliver measurable business outcomes.

At Wakraft, I co-founded an AI-powered SaaS platform that brings together CRM, Meta-verified WhatsApp Business API, AI Calling, Tata IVR, and workflow automation. I lead product strategy, go-to-market execution, commercial launch, demos, and webinars to help businesses automate customer engagement and sales processes.

Over 14+ years, I’ve focused on building systems that prevent recurring operational problems rather than repeatedly fixing symptoms. My work centers on process design, SOPs, KPIs, workflow optimization, and people-first leadership.

As Founder & CEO of WoW Services, I built a doorstep vehicle service business from concept through execution. I designed the operating model, customer booking and technician-deployment workflows, quality assurance standards, team training, and field execution practices.

I’ve also led service, workshop, retail, and manufacturing operations at Spinoto, Royal Ridentity, Decathlon Sports India, and Modtech Machines. I bring a practical approach to improving operational performance, scaling efficiently, and building customer trust through standardized execution and transparent communication.

Experience

Work history, roles, and key accomplishments

WA
Current

Co-Founder & CMO

Wakraft

Aug 2026 - Present (1 month)

Co-founded an AI-powered SaaS platform integrating CRM, Meta-verified WhatsApp Business API, AI Calling, Tata IVR, and workflow automation.

Led product strategy, go-to-market execution, and commercial launch from concept to market readiness.

Conducting product demonstrations and webinars, helping businesses automate customer engagement and sales processes.

Collaborate with product and developme

Spinoto logoSP

Operations Excellence Manager

Dec 2025 - Jun 2026 (6 months)

Improved field service operations through workflow optimization and process standardization.

Developed and refined SOPs to improve execution consistency and service quality.

Worked with service, logistics, and customer support teams to improve operational efficiency.

Focused on reducing operational bottlenecks and improving customer experience through process improvements.

Drove continuous imp

WW

Founder & CEO

WoW Services (Workshop On Wheels)

Jan 2020 - Oct 2025 (5 years 9 months)

Founded and built a doorstep vehicle service business, designing the complete operating model from concept to execution.

Developed end-to-end SOPs covering customer booking, technician deployment, on-site servicing, quality assurance, and service delivery.

Led complete business operations, including hiring, technician training, skill development, performance management, and field execution.

Des

DI

Sport Leader- Hiking

Decathlon Sports India

Aug 2018 - Aug 2019 (1 year)

Led store operations for the Hiking department, ensuring inventory availability, visual merchandising, and customer experience.

Managed sales performance, stock planning, and daily operational execution while achieving business targets.

Coached and developed team members to deliver consistent service standards and product knowledge
.
Used customer feedback and operational insights to improve dep

RR

Works Manager

Royal Ridentity

Feb 2016 - Mar 2018 (2 years 1 month)

Managed end-to-end workshop operations, including service delivery, manpower, productivity, inventory, warranty operations, and customer experience.

Owned workshop P&L by driving revenue targets while ensuring operational efficiency and service quality.

Led technician planning, training, performance management, and daily shop-floor execution to maximize productivity.

Managed spare parts plannin

Modtech Machines logoMM

Marketing Engineer

Mar 2012 - Oct 2013 (1 year 7 months)

Delivered customized end-of-line bottling and packaging automation solutions for the dairy, pharmaceutical, and alcoholic beverage industries.

Worked closely with customers to understand production challenges and recommend tailored industrial automation solutions, including pick-and-place systems.

Coordinated with engineering and manufacturing teams to ensure solution feasibility, technical accu

Education

Degrees, certifications, and relevant coursework

AU

A D Patel Institute of Technology, CVM University

Bachelor of Engineering, Automobile/Automotive Mechanics Technology/Technician

KL

Kaplan International College London

Postgraduate Degree, ENGINEERING

SU

Sardar Patel University

Postgraduate Degree, Business Administration and Management, General

SV

Sardar Patel University, Vallabh Vidyanagar

Post graduate diploma, Business managenent

2019 - 2020

KL

Kaplan International College London

Post Graduate Diploma , Engineering

2014 - 2015

AT

A.D.Patel Institute Of technology

Bachelor of Engineering (B.E.), Automobile/Automotive Mechanics Technology/Technician

2007 - 2011

Sardar Patel University logoSU

Sardar Patel University

Post Graduate Diploma, Business Management

2019 - 2020

Pursued a Post Graduate Diploma in Business Management from Sardar Patel University from 2019 to 2020.

AT

A.D. Patel Institute of Technology

Bachelor of Engineering, Automobile Engineering

2007 - 2011

Earned a Bachelor of Engineering in Automobile Engineering from A.D. Patel Institute of Technology from 2007 to 2011.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan