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Takias User

@takiasuser

Product operations and operations leader at Machaxi who improved procurement lead times by 25% and booking sales by 70%.

India

Message

At Machaxi (Septathlon Services Pvt. Ltd.), I led teams of 70+ across sports-centre operations, hiring and training. I introduced an inventory system that reduced lead times by 25% and improved on-time procurement by 50%.

I also designed and implemented a coupon booking system that increased booking sales by 70% and raised customer retention to 95%. Earlier at Machaxi, I co-designed Machaxi SuperMoms with medical professionals and helped launch its dedicated website.

Through independent software projects, I design workflows and coordinate AI-assisted implementation, quality assurance and releases. My projects include Springg, Focus Farm, XCopilot and HealthDrift.

Experience

Work history, roles, and key accomplishments

Senior Operations Manager

Machaxi (Septathlon Services Pvt. Ltd.)

May 2022 - Sep 2026 (4 years 4 months)

Led 70+ employees across hiring, training, performance management and day-to-day execution at sports centres. Created and enforced SOPs, introduced an inventory system that reduced lead times by 25%, and designed a coupon booking system that increased booking sales by 70%.

Team Leadership Hiring Training Performance Management SOPs Inventory Management Customer Operations Process Improvement Cross functional Coordination Business Development

Operations Manager

Machaxi (Septathlon Services Pvt. Ltd.)

May 2020 - Apr 2022 (1 year 11 months)

Managed sports-centre workflows, teams, inventory and customer experience. Co-designed Machaxi SuperMoms, a post-delivery fitness and wellness programme, with medical professionals and launched its dedicated website.

Operations Management Workflow Design Inventory Management Customer Experience Cross Functional Collaboration Programme Implementation

Business Development Manager

Machaxi (Septathlon Services Pvt. Ltd.)

Oct 2019 - Apr 2020 (6 months)

Developed academy relationships, demonstrated products and supported negotiations and client onboarding.

Business Development Client Relations Negotiation Onboarding

Business Development Executive

Toppr.com (Haygot Education Pvt. Ltd.)

Jan 2019 - Mar 2019 (2 months)

Conducted product demonstrations, managed follow-ups and objections, negotiated pricing and converted qualified leads.

Product Demonstrations Lead Conversion Negotiation Sales

Operations Manager

Quicfind.com (ALDINOV Technologies Pvt. Ltd.)

Mar 2017 - Feb 2018 (11 months)

Managed B2B client relationships, financial transactions, marketing campaigns and team performance. Led product-design initiatives using Design Thinking.

B2B Client Management Financial Transactions Marketing Campaigns Team Performance Design Thinking