KBKapil Bhagtani
@kapilbhagtani
Senior Program Manager with expertise in UX and ERP implementation.
IndiaWhat I'm looking for
I am a seasoned Senior Program Manager with extensive experience in the healthcare and technology sectors. My career has been marked by a commitment to improving operational efficiencies and enhancing user experiences. I have successfully led projects exceeding $8 million, managing teams of over 75 professionals across 23 countries, and have a proven track record in implementing complex ERP solutions.
Throughout my career, I have presided over various healthcare management systems, optimizing appointment scheduling and ensuring HIPAA compliance. My role has often involved collaborating with C-level executives, managing client relationships, and driving customer satisfaction. I am passionate about leveraging my skills in user experience design and product management to deliver impactful solutions that meet business needs.
Experience
Work history, roles, and key accomplishments
Senior Program Manager
Siphon Consulting Inc
Mar 2015 - Present (10 years 4 months)
Led healthcare projects focusing on EHR, EMR, and hospital management systems, optimizing patient scheduling and ensuring HIPAA compliance. Managed large teams across multiple countries, driving ERP implementations and client account management for major organizations.
Software Usability Research Specialist
Dominion Dealer Solutions
Jul 2014 - Feb 2015 (7 months)
Conducted user journey mapping and usability testing for software products, collaborating with UX teams to enhance user experience and interface design. Developed functional specifications and prototypes based on user research.
Senior Product Manager
Mobilize Consulting
Apr 2014 - Oct 2014 (6 months)
Managed the implementation of SAP S/4 HANA for the mobile and telecom industry, overseeing migration from legacy systems and ensuring effective change management throughout the project lifecycle.
Product Director
EZCabinets LLC
Jun 2011 - Apr 2014 (2 years 10 months)
Led a team in the implementation of Zoho ERP suite, managing cross-functional collaboration and optimizing product features for client applications. Conducted user research to enhance usability and engagement.
Business Analyst/Project Manager
3rd Protocol Inc
Jan 2008 - Jun 2011 (3 years 5 months)
Oversaw ERP implementations for clients, managing teams and ensuring project success through effective planning and stakeholder engagement. Developed UX strategies and conducted user behavior analysis.
Education
Degrees, certifications, and relevant coursework
Gujarat Technological University
Bachelor of Engineering, Computer Science
2022 -
Pursuing a Bachelor of Engineering in Computer Science, emphasizing engineering principles and software development.
Bangalore University
Bachelor of Science, Computer Science
2001 - 2004
Completed a Bachelor of Science in Computer Science, focusing on programming, algorithms, and software development principles.
Indira Gandhi National Open University
Bachelor of Arts, History
Completed a Bachelor of Arts in History, exploring historical events, cultures, and methodologies.
Indira Gandhi National Open University
Master of Arts, History
Completed a Master of Arts in History, focusing on advanced historical analysis and research techniques.
Indira Gandhi National Open University
Certificate, Cyber Security
Completed Cyber Security Certificate Training, gaining knowledge in cybersecurity principles and practices.
M S University of Baroda
Certificate, Foreign Language
Completed a Certificate in Foreign Language - Persian, enhancing language skills and cultural understanding.
Indira Gandhi National Open University
Training, Project Management
Completed PMBOK - Project Management Training, focusing on project management methodologies and best practices.
Indira Gandhi National Open University
Training, Business Analysis
Completed CBAP - Business Analysis Training, enhancing skills in business analysis and requirements gathering.
Indira Gandhi National Open University
Training, IT Service Management
Completed ITIL Framework Training, focusing on IT service management best practices.
Indira Gandhi National Open University
Training, Usability Analysis
Completed CUA - Usability Analyst Professional Training, focusing on usability principles and user experience design.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Skills
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