I like to solve business problems. With 2 decades of IT experience, I bring customer-centric mindfulness that enable enterprises to innovate and expand. I specialize in managing digital products (& their adoption) that create value for the Customers
Rajesh Shrinivasan
@rajeshshrinivasan
Senior technical product manager enabling enterprise innovation through customer-centric product strategy and adoption.
What I'm looking for
I like to solve business problems, and I bring customer-centric Product Strategy mindfulness that helps enterprises innovate and expand. With 2 decades of IT experience, I focus on managing digital products and the adoption activities that create value for customers.
I specialize in Enterprise Product Management & Customer Adoption, including Digital Transformation of CRM products in the Healthcare Field Services/Call Center/Contracts Management domain for both On-Premise/Cloud environments. I connect product intent to measurable outcomes by aligning strategy, delivery execution, and user adoption.
Across my roles, I’ve combined Software Engineering & Delivery with Program/Project Management and Agile Practices to drive end-to-end execution. I’ve also led data Conversion & Data Governance work, along with Vendor Management, to ensure solutions are reliable, compliant, and scalable.
In healthcare settings, I’ve supported Computerized Systems Validation (CSV) and worked on customer-facing deployments—blending technical rigor with practical enablement. I’m at my best when translating complex requirements into transformational products that teams and users can successfully adopt.
Experience
Work history, roles, and key accomplishments
-Lead product strategy & roadmap for enterprise CRM serving global MedTech field service, operations -both cloud and on-premise.
-Define product vision aligned with business goals, partnering with service operations leaders, engineering, and end-users to drive measurable outcomes.
-Drive customer adoption programs for new digital capabilities.
-Champion Agile practices
Senior Project Manager
GE Healthcare
Aug 2011 - Mar 2019 (7 years 7 months)
Owned delivery for CRM implementations, acting as delivery manager for technical teams and deployment manager to drive end-user adoption in the healthcare domain. Applied Agile program management to support rollout and ongoing adoption activities.
Education
Degrees, certifications, and relevant coursework
Bharathidasan University
Master's degree, Computer Science
1997 - 1999
Grade: 75%
Activities and societies: Debates, Inter University Quiz Competitions
Earned a master's degree in Computer Science from Bharathidasan University.
Bharathidasan University
Bachelor of Science, Computer Science
1994 - 1997
Completed a Bachelor of Science in Computer Science at Bharathidasan University from 1994 to 1997.
Campion School, Trichy
Attended Campion School in Trichy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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