Himalayas logo
SU
Open to opportunities

Sanjay User

@sanjayuser7

Senior Program/Project Manager driving agile transformations and AI-enabled product delivery.

India
Message

What I'm looking for

I am seeking senior leadership roles where I can deliver complex software programs, drive Agile and AI-led transformations, mentor teams, and align technical delivery with product and business goals.

I am a Senior Program/Project Manager with over 21 years of IT experience and more than a decade leading project and program delivery in software product companies, known for vision-driven leadership and effective collaboration with international clients and distributed teams.

I have led cross-functional global teams using Agile and Waterfall methodologies to deliver large-scale programs on schedule and within budget, drove AI-driven initiatives and real-time analytics dashboards, and delivered measurable business outcomes such as 35% improved customer satisfaction and 30% reductions in manual effort and defects.

I focus on stakeholder engagement, aligning technical execution with product roadmaps and organizational goals, and building KPI-driven reporting and scalable processes to improve operational efficiency and product quality.

Experience

Work history, roles, and key accomplishments

HT

Senior Program Manager

Halodoc Technologies

Aug 2020 - Jan 2024 (3 years 5 months)

Managed end-to-end healthcare technology programs, driving a 35% improvement in customer satisfaction and 25% increase in retention while delivering AI-driven forecasting and analytics that improved operational efficiency by up to 40%.

NE

Consultant

Netsmartz

Jan 2013 - May 2013 (4 months)

Assessed legacy telecom billing systems and defined a migration roadmap to Oracle BRM, capturing business and technical requirements and proposing scalable integration solutions.

Mphasis logoMP

Test Lead

Mphasis

Jul 1997 - Mar 2003 (5 years 8 months)

Led end-to-end testing for BMC products, implemented automated test suites that reduced testing time by 40% and decreased post-release issues by 30%.

Education

Degrees, certifications, and relevant coursework

VC

Vijayanagar Engineering College

Bachelor of Engineering, Electronics & Communications

Completed a Bachelor of Engineering in Electronics and Communications from Vijayanagar Engineering College affiliated with Gulbarga University.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Sanjay User - Senior Program Manager - Halodoc Technologies | Himalayas