Rejoice Usifoh

I am a dedicated Customer Service Representative with two years of experience in providing exceptional support to customers. My journey began with a diploma in Communication and Customer Relationship Management from the University of Lagos, where I developed a strong foundation in effective communication and customer engagement.

During my internship at Zenith Bank Plc, I honed my skills in handling customer inquiries, resolving complaints, and maintaining accurate records in the CRM system. My ability to multitask and manage time effectively allowed me to support the customer service team efficiently, contributing to high levels of customer satisfaction and loyalty.