Kam Manswell

● Manage federal and state child welfare projects focused on improving service delivery and equity.
● Translate policy goals into implementation strategies that enhance frontline operations and accountability.
● Develop data tools, training systems, and performance frameworks that improve decision-making and cross-agency coordination.

Led multi-year transformation programs modernizing child welfare systems using equity-focused, human-centered design; partnered with Salesforce engineers to deliver case management tools and rolled out implementations across five state agencies with KPI dashboards to inform state and federal stakeholders.

● Led program rollouts for mission-driven clients, cutting engagement response times by 20%.
● Built analytics dashboards that increased stakeholder satisfaction by 40%.
● Coordinated change management efforts across departments with 100% adoption success.

Managed a statewide volunteer management system redesign for the State of Arizona, leading end-to-end execution, stakeholder workshops, and SOP standardization to improve volunteer engagement and regulatory compliance.

Spearheaded full project lifecycle delivery, managing scope, cost, schedule, and risk controls while conducting monthly stakeholder reviews and capacity-building initiatives to ensure timely, quality outcomes.

• Delivered tech transition and post-merger integration projects across 3 business units, generating $850K in new annual revenue.
• Managed complex operations initiatives with 97% stakeholder satisfaction.
• Oversaw remote workforce transitions and office closures without service disruption.

● Secured and led a $100K grant to build a 5-year strategic operations plan.
● Reduced court case timelines by 15% by redesigning workflows and case tracking systems.
● Created data tools that improved transparency and interdepartmental reporting.

● Delivered a statewide youth transition program on time and under budget, improving access to independent living services.
● Launched staff onboarding and training systems that reduced turnover by 20%.
● Led cross-agency coordination to streamline service delivery and improve referral response times.

● Managed high-priority cases with a 90% reunification rate.
● Mentored and coached team members, increasing productivity by 15%.
● Provided expert court testimony in 100+ cases to support sound judicial decisions.

Certified SAFe 6 Agilist.

Certified Project Management Professional.

Certified Associate of Project Management.

Certified Scrum Master.

Lean Six Sigma - White Belt certification.