Kaly Lanka
@kalylanka
Experienced IT professional specializing in application support and system integration.
What I'm looking for
I am an experienced IT professional with a diverse background in application support and system integration, specializing in Oracle and Java-based applications as well as telecom billing systems. Over the years, I have successfully managed technical upgrades and migration projects, delivering innovative solutions that enhance business outcomes. My proficiency in coordinating deployment efforts ensures seamless integration of customer-facing applications, and I am skilled in Release Management.
My strong analytical abilities allow me to effectively analyze project requirements, plan system impacts, and manage interdependencies to drive successful implementations within deadline-driven environments. I have demonstrated expertise in various technologies including Microsoft Exchange, SharePoint, and VMware, and have a proven track record of resolving technical issues and optimizing system performance. I am committed to continuous learning and professional development, as evidenced by my numerous certifications in cloud technologies and security.
Experience
Work history, roles, and key accomplishments
Technical Specialist
Bell Canada
Jun 2018 - Jul 2024 (6 years 1 month)
Managed system operations for Bell Canada's IVR applications, integrating applications with Oracle and backend systems. Resolved technical issues, implemented firewall policies, and oversaw application upgrades while ensuring compliance with industry regulations.
Client Support Specialist
Lean Industries
Jan 2016 - Mar 2018 (2 years 2 months)
Installed and maintained SQL Server instances, monitored user access, and managed AWS EC2 configurations. Implemented and maintained VMware and Hyper-V infrastructures while optimizing database performance.
Computer System Analyst
TCS
Nov 2014 - Oct 2015 (11 months)
Administered IT infrastructure, managed Active Directory accounts, and provided comprehensive support for servers and networks. Led projects from design to deployment, ensuring successful integration of functionalities.
Critical User Support Admin
Hewlett-Packard Canada
May 2011 - Oct 2014 (3 years 5 months)
Coordinated Windows 7 migration and managed desktop support teams. Ensured smooth implementation of upgrades and facilitated stakeholder meetings for project readiness.
Education
Degrees, certifications, and relevant coursework
Kaly hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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