
Caleb Afework
@kalebafework
I support customers and operations with hospitality experience, strong communication, and growing CRM skills.
What I'm looking for
I've supported customers and daily operations at Food Zone Restaurant, helping resolve service issues and maintain a welcoming environment during busy periods.
As a restaurant supervisor, I coordinated staff, responded to customer requests, and built practical multitasking, communication, and problem-solving skills. I'm now developing hands-on knowledge of CRM platforms, support tickets, customer profiles, ticket prioritization, and support workflows for remote customer-facing work.
I've also worked independently as a freelance graphic designer, creating promotional graphics, posters, and social media materials for clubs and entertainment businesses using Canva.
As a freelance DJ, I manage music libraries, playlists, live performances, client communication, schedules, and promotional content. I bring a customer-focused mindset, professional writing skills, and comfort learning new digital tools in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Restaurant Supervisor
Food Zone Restaurant
Dec 2019 - Dec 2021 (2 years)
Supervised daily restaurant operations and supported smooth customer service. Assisted customers with requests and resolved concerns professionally.
Education
Degrees, certifications, and relevant coursework
University of Hawassa
Bachelor’s Degree, Hotel Management
Bachelor’s Degree in Hotel Management from the University of Hawassa, graduated in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
Interested in hiring Caleb?
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