Open to opportunities

kala kunta

@kalakunta

Message

Detail-oriented virtual assistant with expertise in executive support.

United States

Message

What I'm looking for

I am looking for a collaborative environment that values innovation and offers opportunities for growth.

I am a dedicated virtual assistant with extensive experience in executive support and administrative roles. My journey began with a solid educational foundation in Business Administration from the University of Georgia, where I honed my organizational and analytical skills. Over the years, I have successfully managed executive calendars, coordinated team meetings, and maintained confidential documents, ensuring seamless operations in fast-paced environments.

My professional experience spans various industries, including FinTech and eCommerce, where I have excelled in customer support and project management. Notably, I increased client conversion rates by 25% through effective CRM setup and migration for a real estate agency. I pride myself on my ability to deliver high-quality work with a focus on accuracy and efficiency, as evidenced by my 99.9% accuracy in data entry projects.

As I continue to grow in my career, I am eager to leverage my skills in a dynamic organization that values innovation and collaboration. I am particularly passionate about roles that allow me to contribute to team success while further developing my expertise in virtual assistance and project management.

Experience

Work history, roles, and key accomplishments

Current

Virtual Executive Assistant

Current

FinTech Startup

Jan 2022 - Present (3 years 6 months)

Managed executive calendars, email inboxes, and confidential documents. Coordinated team meetings, prepared minutes, and tracked follow-ups. Created and maintained reporting spreadsheets and data dashboards.

Google Workspace Trello Notion Slack Asana Canva Zoom)

Administrative Virtual Assistant

Global eCommerce Brand

May 2020 - Present (5 years 2 months)

Processed customer inquiries via Zendesk and resolved ticket requests. Maintained product listings, descriptions, and inventory updates. Assisted with launching product campaigns via Mailchimp.

Zendesk Mailchimp Shopify WooCommerce Amazon Seller Central Google Analytics Excel

Client Support Assistant

Upwork & Fiverr

Mar 2018 - Present (7 years 4 months)

Supported multiple clients with calendar and task management. Conducted internet research and created Excel reports. Proofread and formatted business proposals and PowerPoint presentations.

Google Workspace Excel PowerPoint Data Entry Client Communication Internet Research

Administrative Officer

Summit Business Solutions, LLC

Aug 2015 - Present (9 years 11 months)

Maintained office scheduling and coordinated internal communications. Assisted HR department with onboarding documents and scheduling interviews. Organized company files digitally and physically.

Scheduling Internal Communications Document Management Physical Filing

Intern – Administrative Support

Internal Revenue Service (IRS)

Jan 2014 - Present (11 years 6 months)

Assisted with filing tax documents and correspondence. Updated internal records and maintained confidentiality. Supported senior officers with research and reporting.

Tax Documentation Record keeping Confidentiality Research Reporting Customer Service

Education

Degrees, certifications, and relevant coursework

University of Georgia

BA IN BUSINESS ADMINISTRATION, Business Administration

Grade: 3.5

Completed a Bachelor of Arts in Business Administration, focusing on core business principles and practices. Achieved a GPA of 3.5, demonstrating strong academic performance in the field.

Atlanta Technical College

ASSOCIATE IN OFFICE ADMINISTRATION, Office Administration

Grade: 3.7

Earned an Associate's degree in Office Administration, gaining expertise in administrative support functions. Maintained a GPA of 3.7, reflecting dedication and proficiency in office management skills.