Kaitlyn Cooper

I am an aspiring candidate with 9 years of experience in customer service, data entry, patient-centered care, and quality assurance. My journey has been marked by a commitment to enhancing client satisfaction, evidenced by a 25% increase in positive feedback through innovative processes I implemented in my roles. I pride myself on being an empathetic communicator and a dynamic team player, always striving to provide immediate and effective customer service.

In my current role as an Assistant Property Manager, I deliver excellent customer service while utilizing analytical skills for informed decision-making. I have successfully overseen property safety and maintenance, resolved conflicts, and implemented policies that enhance operational efficiency. My previous experiences as a Transaction Coordinator and Personal Care Assistant have further honed my ability to manage multiple tasks while ensuring the highest standards of care and service.