Kai Miller

I am a seasoned Senior Logistics Account Executive with a proven track record at TQL, where I have successfully built and managed a robust portfolio of 34 active clients across various industries. My expertise lies in delivering customized freight solutions that meet dynamic supply chain needs, ensuring that my clients receive the best possible service. Over the past two years, I have negotiated competitive carrier rates and secured long-term contracts, resulting in a significant increase in gross margin.

In addition to my client-focused approach, I take pride in mentoring junior account executives, contributing to a 25% improvement in team performance and client retention rates. My ability to resolve time-sensitive delivery and carrier issues under pressure has helped maintain a remarkable 98% on-time delivery rate. My dedication to excellence has been recognized through multiple “Top Producer” and “Client Excellence” awards, reflecting my commitment to exceeding KPIs and fostering strong client relationships.