KDKaelynn Dawson
@kaelynndawson
I am a detail oriented leader who strives for success.
United StatesWhat I'm looking for
I was hired at a TPA with no knowledge of the job, I worked hard and excelled which allowed me to promote within 8 months of being hired. Since being hired I have succeeded in many roles, participated in 4 client implementations, and impacted many lives. I enjoy being a leader, this allows me to assist my team in their own growth and success. I am detail oriented, excel in written and verbal communication, as well as client and customer communication. I work well in fast paced environments as I am able to utilize critical thinking and problem solving skills.
Experience
Work history, roles, and key accomplishments
Absence Management Team Lead
Third Party Administration
Jan 2023 - Present (2 years 5 months)
Currently managing a team of over 8 examiners in the absence management industry, ensuring compliance and quality work. Responsible for client meetings, process changes, and team training.
Benefit Liaison
Third Party Administration
Jan 2021 - Jan 2023 (2 years)
Managed daily reports and client communications, addressing questions and escalations while providing updates to examiners and leadership.
Absence Management Team Lead
Third Party Administration
Jul 2019 - Jan 2021 (1 year 6 months)
Led a team of examiners, ensuring compliance and quality in absence management processes while managing client relationships and team training.
Senior Disability Examiner
Third Party Administration
Sep 2018 - Jul 2019 (10 months)
Reviewed and analyzed medical documentation for disability claims, ensuring compliance with HIPAA and FMLA regulations while calculating benefits.
Education
Degrees, certifications, and relevant coursework
Kaelynn hasn't added their education
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Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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