Kadesha Mahon

I am a highly organized and proactive Business Administrator with over four years of experience supporting fast-paced operations across various sectors, including training, education, and real estate. My proven ability to manage customer service platforms, coordinate logistics, and maintain CRM systems such as HubSpot, Zoho, and Xero has allowed me to excel in my roles. I am skilled in B2B order management, invoicing, and client retention, ensuring that I handle day-to-day administrative tasks with professionalism and accuracy.

In my current role at SCCD Training Limited, I manage daily administrative tasks and provide Tier 1 support to over 300 learners, resolving service queries and onboarding users effectively. I have successfully built automation workflows and trained staff on new SaaS tools to improve operational efficiency. My experience at Acorn Estate Agents further honed my skills in scheduling, document tracking, and maintaining accurate client records, all while supporting the regional manager with various administrative tasks.