Brooke Oakes

At Topline Trailers & Equipment Sales, I provide administrative and reception support in a fast-paced equipment environment. I maintain accurate records, prepare invoices and service documentation, and keep outstanding items moving toward completion.

I coordinate customer communication, service scheduling, and internal processes while collaborating across departments to support workflow, reporting, and customer satisfaction.

Previously, I coordinated daily schedules and service appointments at Concierge Home Services, managing changing priorities, customer requests, and organized documentation. I have also supported grooming salon operations through scheduling and administrative coordination.

I bring hands-on experience from helping open and operate two small businesses, along with client-focused retail service, inventory organization, merchandising, and daily store operations.