Kabugi Mwangi
@kabugimwangi
Highly efficient office administrator with exceptional customer service skills.
What I'm looking for
I am a highly efficient professional with extensive experience in office administration and organization. Over the years, I have honed my skills in delivering quality customer service and ensuring client satisfaction. My proficiency in Microsoft Office has enabled me to manage documents seamlessly and conduct thorough data analysis, which has been crucial in my previous roles.
In my most recent position as an Advertising Sales Executive at Impact Communication Ltd, I built strong client relationships that significantly contributed to increasing the company's market share. My ability to negotiate contracts and exceed quarterly sales targets consistently showcases my strong industry knowledge and negotiation skills. Prior to that, I worked as a Data Entry Clerk at Kenyatta University, where I ensured accuracy and efficiency in data entry tasks while maintaining strict confidentiality of sensitive information.
With a Diploma in Business Information Systems, I possess a solid foundation in various aspects of business, including accounting, communication, and programming. I am a collaborative team player who is committed to achieving team goals and enhancing workplace harmony.
Experience
Work history, roles, and key accomplishments
Advertising Sales Executive
Impact Communication Ltd
Feb 2019 - Oct 2023 (4 years 8 months)
Built strong client relationships and provided high value-adding services, resulting in increased company market share. Negotiated contracts with clients and helped customers determine the design, layout, and cost of advertising products and services.
Data Entry Clerk
Kenyatta University
Jul 2010 - Apr 2018 (7 years 9 months)
Completed data entry tasks with accuracy and efficiency, following established procedures and processes. Organized, sorted, and verified input data against source documents to maintain consistency across multiple platforms.
IT Support Specialist
Access Kenya Group
Apr 2006 - Dec 2016 (10 years 8 months)
Managed, troubleshot, and resolved desktop and laptop issues using a ticketing system. Loaded software, granted permissions, and configured hardware for new employees.
Education
Degrees, certifications, and relevant coursework
Computer Pride Technical Institute
Diploma in Business Information Systems, Business Information Systems
Studied computer applications in business and finance, business communication and presentation, accounting, and managerial accounting. Gained knowledge in network and distributed systems, principles of programming, quantitative methods, and system analysis.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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