J Whit

Managed end-to-end recruiting processes for Fortune 500/1000 clients, building and managing talent pipelines through sourcing, outreach, and job postings. Utilized current recruiting technologies including ATS, LinkedIn Recruiter, and Indeed, while also leading and developing a team.

Led full cycle recruiting processes, establishing strategic plans and leveraging market data to attract top talent. Defined, evaluated, and reported on key metrics, collaborating closely with executive leadership to meet staffing needs and cultivate relationships.

Recruited social media influencers to advertise for Pinnertest, driving deals to closure and retaining/growing revenue. Managed the client experience from start to finish, including training on products and account operations.

Researched credit unions and small regional banks to identify leads and contacts, informing them about Passfeed's benefits through high-volume outreach via phone and email. Led and managed the introduction of an eCommerce - Digital Wallet Ecosystem Platform to the U.S. market.

Conducted high-volume outbound calls to qualify potential clients and build contact chains of decision makers. Coordinated and filled ad space for USA Today Publications, managing the entire sales process and merchandise packages.

Made 60-80 calls daily to new and existing customers to set appointments for fundamental demos, targeting finance and purchasing departments. Achieved monthly sales and gross margin targets by identifying and providing timely solutions for clients.

Exceeded monthly and quarterly sales objectives by contacting prospective customers through calls and face-to-face meetings, preparing presentations and proposals. Provided high standards of customer service post-sale to ensure repeat business and grow market share.

Generated sales orders by making phone calls to active, inactive, and vacant territory customers, effectively developing rapport to establish client relationships. Managed an assigned geographical area across the US, Canada, and Mexico, providing professional communication with customers and the sales force.

Provided high-level service to clients through installations, changes, repairs, and disconnections of cable services, including video, data, and telephone. Utilized network tools and troubleshooting knowledge to resolve network problems and educated customers on products and services.

Supported regional sales managers post-acquisition and managed a small region of clients, introducing new products and ensuring timely order logistics. Planned, managed, and led as the exhibitor for major industry trade shows, also handling customer support.

Completed the Communications Program at the University of Phoenix in 2016. This program provided foundational knowledge in communication principles and practices.

Obtained a Course Certificate in COVID-19 Contact Tracing from Johns Hopkins University in 2020. This certification equipped me with essential skills for public health initiatives.