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Justin Mhlanga

@justinmhlanga

I’m an Executive Assistant who streamlines schedules and remote coordination to boost client satisfaction.

China
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What I'm looking for

I’m looking for a role where I can support daily operations as an Executive Assistant—streamlining calendars, coordinating remote tasks, and using CRM tools and Microsoft Office to improve responsiveness, organization, and client satisfaction.

I’m a dynamic Executive Assistant with a proven track record at Get Magic Recruitment, recognized for meticulous attention to detail and effective communication. I combine calendar and correspondence management with accurate documentation to keep work moving smoothly.

At GetMagic (Remote, April 2025–Present), I streamline management of calendars, meetings, and schedules, ensuring organization and timely follow-through. I facilitate communication and coordinate remote project tasks while maintaining accurate documentation throughout projects.

Previously, I worked in Customer Support at ZBP Global Solutions t/a Zimworx (Remote, Feb 2023–May 2024), where I optimized appointment booking processes and handled inquiries to improve the client experience. I sustained customer loyalty through responsive phone and email support, and managed insurance verifications and claims with precision to minimize delays.

Earlier, as a Freight dispatcher at Wezhira Logistics LLC (USA, Feb 2020–June 2022), I scheduled and coordinated shipment loads to enhance logistical efficiency. I maintained clear communication with drivers and clients and generated delivery documentation and invoices to support billing processes.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Chinhoyi University of Technology logoCT

Chinhoyi University of Technology

Bachelor of Science, Business Management & Entrepreneurship

2015 - 2018

Earned a Bachelor of Science in Business Management & Entrepreneurship from Chinhoyi University of Technology between 2015 and 2018.

Tech stack

Software and tools used professionally

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