Justin Hamilton

MEI Group reached out to me in late 2023 after a shift in leadership within their IT department. I had previously served as their Director of IT in 2021 and was asked to return to help realign processes, rebuild team morale, and restore confidence across the business.

Those first weeks were all about people. I focused on bringing the team back together, improving communication, and earning back t

At Tyton Holdings, I stepped into an Assistant IT Manager role leading a small, capable team that supported the parent company and several of its operating businesses. It was a hands-on position where leadership meant staying close to the work, coaching technicians, jumping in to solve complex issues, and keeping systems running smoothly for users across multiple locations.

Our team handled every

My time at EPC Group was one of growth and challenge. I joined as an Assistant IT Manager and eventually led a division responsible for providing direct services to our managed IT clients. It was a fast-moving environment where every day brought a new problem to solve and a new opportunity to improve how we served people.

I managed a team of nine technicians from different backgrounds and experie

Joining MEI was an opportunity to help shape a growing company’s technology foundation. I led a small team that supported ten locations, from dealerships and a resort to two start-ups we helped bring online. My focus was to make IT not just functional, but reliable and easy for people to work with.

We implemented a proper ticketing system, documented processes, and introduced standards that made

At Trinity Healthcare, I was the only IT professional on-site, supporting more than two dozen facilities across Texas. It was a role that demanded independence, problem-solving, and a steady hand, whether managing servers, troubleshooting network issues, or keeping hundreds of users online and productive every day.

I looked after everything from desktops and laptops to mobile devices, phones, pri

I spent nearly a decade at Qualfon, where I grew from a hands-on desktop support specialist into a network engineer trusted with maintaining and improving large, complex systems. The progression was steady and built on curiosity, persistence, and a genuine interest in making technology work better for people.

In my early years, I managed the day-to-day desktop environment for multiple locations,

My IT career began in the Army, where I learned the fundamentals of technology, discipline, and teamwork under pressure. I started as a Cable Systems Installer-Maintainer before advancing into network operations, where I maintained and configured communications systems that were critical to mission success.

The work required precision and reliability. I was responsible for troubleshooting hardwar

Cisco Router functionality and configuration. 40 hour course.