Open to opportunities

Keaton Baker Reynolds G

@kbrg

Message

IT Director and Network Engineer focused on secure, scalable infrastructure and exceptional customer service.

United States

Message

What I'm looking for

I’m looking to step into a Network Engineer or IT Manager role where I can secure and scale infrastructure, reduce downtime, and lead cross-functional teams—especially in hospitality—while leveraging cloud, networking, and automation to drive measurable growth.

I’m an accomplished IT professional with over 20 years of comprehensive experience in Information Technology and Network Administration, with a strong commitment to exceptional customer service. I lead and train teams, bridging communication between technical and non-technical stakeholders to deliver reliable outcomes. I design, implement, and maintain robust network infrastructures while fostering growth, security, and effective technology initiatives.

As an IT Director / Client Manager, I oversaw technical projects end-to-end, directed delivery of networks and recovery systems, and managed in-house and remote support teams. I thwarted multiple hacker attempts using multi-layer firewalls and DNS filtering, coordinated audits to minimize downtime, saved a client over $2,000,000 by switching to a custom-based CRM, and helped drive over 30% customer base growth in the first year.

Experience

Work history, roles, and key accomplishments

Current

Integrations Engineer

Current

Imperium Solutions

Jan 2021 - Present (5 years 3 months)

Documented customer requirements and business objectives to recommend optimal technology solutions. Designed and enhanced IT systems and networks, improving operational efficiency and system reliability through ongoing architecture updates.

network design Requirements Analysis IT Systems Cloud Infrastructure Active Directory Operational Efficiency Troubleshooting

IT Director / Client Manager

Fantastic IT

Nov 2014 - Jan 2021 (6 years 2 months)

Oversaw delivery of networks and recovery systems across top clients, managing in-house and remote technical teams and forecasting IT spend across hardware/software lifecycles. Implemented security improvements that thwarted hacker attempts and delivered major cost savings, including a $2,000,000 client savings via CRM replacement, plus 30% customer-base growth in the first year.

Forecasting Spend Network Security Vendor Management ROI Analysis IT strategy

Lead Network Engineer

Computer Condiments

Apr 2010 - Nov 2014 (4 years 7 months)

Provided IT support for 50+ corporate networks, maintaining connectivity, security, and performance across diverse business environments. Led migration of 30+ servers and supported 1,000+ users, including clustered server setups for performance and redundancy, while implementing disaster recovery plans and staff training.

Server Migration Network Administration Disaster Recovery SQL Databases Exchange Administration VMWare Hyper V Policy Development

IT Administrator

Starving Students Movers

Jan 2008 - Jan 2010 (2 years)

Supported 35 branches and the corporate network, identifying vulnerabilities and upgrade needs to improve reliability and efficiency. Managed migrations including a 10-year-old PowerBuilder database/application from an old NT server to a new 2003 server and coordinated large-scale workstation replacement, doubling work efficiency.

IT Operations Support Vulnerability Assessment Windows Server Administration PowerBuilder Data Migration Remote Support

Lead IT Engineer

Multipoint Networks

Jan 2007 - Jan 2008 (1 year)

Analyzed IT systems to diagnose inefficiencies and weaknesses, then designed, installed, and maintained new systems while troubleshooting and fixing complex issues. Supported 40+ company environments with Exchange hosting, DNS/MX management, virus remediation, backups, and remote client support worldwide.

DNS management BES Server Support Hosting Backup Server Support Network Troubleshooting Remote Support Windows Server Administration