Open to opportunities

Justin Deimos

@justindeimos

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Virtual Assistant focused on admin, CRM coordination, and client support for fast-moving operations teams.

Philippines

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What I'm looking for

I’m looking for a role where I own back-office administration, CRM-driven coordination, and client communications (email/calendar) to keep operations and projects moving smoothly—while continuously learning new tools and improving efficiency.

I’m an experienced Virtual Assistant with a strong background in back-office support for U.S.-based solar installation and sales teams. I handle administrative and operational work that keeps projects moving, including permitting, intake coordination, CRM management, and sales support.

In my current role, I manage daily operations and client support by submitting site survey intakes, coordinating permits, and making sure bank and lender requirements are met for loan approvals. I also support contract management through DocuSign, handle customer inquiries and technical support related to solar systems, and research lender partners while managing company documents.

I also bring cross-functional experience from roles such as Fraud Prevention Analyst and Project Manager, where I verified information, assessed risk, and ensured compliance with bank stipulations. I’m a fast learner who adapts quickly to new tools and workflows—always ready to take on new responsibilities to improve efficiency and business growth.

Experience

Work history, roles, and key accomplishments

Current

Operations & Dealer Support

Current

Sirio Solar Energy Solutions, LLC

Apr 2024 - Present (2 years 2 months)

Managed day-to-day operations and client support for solar projects, including submitting site survey intakes, coordinating permits, and tracking lender requirements for loan approvals. Supported sales with contract management via DocuSign, handled customer inquiries and technical support, and maintained documents and website updates.

Administrative Operations client support CRM Management Permitting Calendar Management Online Research Project Coordination Document Management

Fraud Prevention Analyst

Foundever

Aug 2023 - Jan 2024 (5 months)

Conducted customer fraud investigations via phone and offline methods to verify case accuracy and legitimacy. Assisted with credit applications and order approvals by validating information and assessing potential risk factors.

Fraud Investigation Risk Assessment Credit Applications Order Approval Support Customer Support

Project Manager

Homesourced Inc.

May 2021 - Jul 2023 (2 years 2 months)

Coordinated customer documentation and contract requirements for home solar installations using a CRM, ensuring compliance with bank stipulations for NTP approvals. Served as temporary Officer-in-Charge of the Project Management Department, training new hires and supporting daily operations.

Project Coordination CRM Management Documentation Management Contracts Compliance Support NTP Approvals Tracking

Medical Equipment Billing Rep

Iploy Staffing Solutions Inc.

Dec 2020 - May 2021 (5 months)

Assisted customers with medical equipment bill payments and resolved billing disputes over the phone. Coordinated with insurance providers to settle outstanding balances efficiently.

Medical Billing Customer Service Phone Support Billing Disputes Insurance Coordination Data Entry Case Documentation

Sales Airline Back Office

Teleperformance

Jan 2020 - Nov 2020 (10 months)

Handled inbound customer calls for travel support, including hotel booking assistance based on customer needs and preferences. Managed flight cancellations for bookings made through American Express (AMEX) and resolved banking disputes by providing guidance and troubleshooting issues.

Travel Support Hotel Booking Support Flight Cancellation Processing Customer Service Banking Dispute Support Dispute Resolution AMEX Booking Support