Justin Comeau
@justincomeau
Network Engineer delivering reliable IT support through SSO, M365 administration, and hands-on troubleshooting.
What I'm looking for
I’m a problem-solving, customer-focused IT professional with experience in network engineering, system administration, and end-user support. I provide Tier 1/2/3 support across diverse environments, resolving hardware, software, and remote access issues while keeping communication clear through phone, email, and remote sessions.
In my current Network Engineer role, I implement Single Sign-On solutions, administer Microsoft 365, and manage Group Policy and Azure/Entra administration to improve security and reliability. I also use PowerShell for systems management and compliance, leverage Microsoft Intune to deploy 100+ PCs, and administer enterprise firewalls and network environments. Previously, as a Support Engineer, I supported 75+ clients, managed SCCM/MECM, documented knowledge-base solutions, and contributed to infrastructure upgrade planning and deployments—always with an emphasis on timely resolutions and durable documentation.
Experience
Work history, roles, and key accomplishments
Network Engineer
Connekted Inc.
May 2023 - Present (3 years 2 months)
Provide Tier 1/2/3 support to 100+ clients across multiple industries, resolving hardware, software, and remote access issues. Implement and administer SSO, Microsoft 365, Group Policy, and Intune deployments using PowerShell to troubleshoot and manage systems.
Support Engineer
InfraNet Solutions Inc.
Jan 2018 - Apr 2023 (5 years 3 months)
Delivered on-site and remote IT help desk support for 75+ clients, resolving issues across Windows, macOS, Microsoft 365, and network connectivity. Managed SCCM/MECM, configured SSO, used PowerShell for automation, and supported infrastructure upgrade planning.
Education
Degrees, certifications, and relevant coursework
New England Institute of Technology
Bachelor of Science, Cybersecurity & Networking Engineering
Pursuing a Bachelor of Science in Cybersecurity & Networking Engineering at New England Institute of Technology.
New England Institute of Technology
Associate of Science, Cybersecurity & Networking Engineering
Earned an Associate of Science (AS) in Cybersecurity & Networking Engineering in December 2022. Completed a capstone project designing and implementing a scaled network infrastructure simulation using Cisco, Windows Server, Python, and HTML/CSS, including user account management and a custom internal website.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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