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junvi langomezJL
Open to opportunities

junvi langomez

@junvilangomez

I support customers, mentor teams, and improve service operations across fast-paced platforms.

Philippines
Message

What I'm looking for

I'm looking for a collaborative, fast-paced role where I can support customers, solve problems, mentor teams, contribute to operational success, and continue developing professionally.

I'm currently a Reservation Specialist at Enterprise, managing customer reservations, booking modifications, rental coordination, and issue resolution with accuracy and professionalism.

Across Iron Mountain, Eventbrite, DishTV, and Credit One Bank, I've supported account services, event organizers, sales relationships, and collections while mentoring teammates, handling escalations, and improving service quality.

Experience

Work history, roles, and key accomplishments

EN
Current

Mentor / Team Leader

Enterprise

Apr 2026 - Present (5 months)

Managed customer reservations and inquiries while delivering high-quality customer service. Assisted clients with booking modifications, rental coordination, and issue resolution.

Education

Degrees, certifications, and relevant coursework

University of New South Wales logoUW

University of New South Wales

Bachelor of Science, Computer Science

2013 - 2016

Bachelor of Computer Science degree from the University of New South Wales from 2013 to 2016.

Tech stack

Software and tools used professionally

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