Open to opportunities

Jungwoon min

@jungwoonmin

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Bilingual hospitality and customer-service professional with kitchen and guest service experience.

Canada

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What I'm looking for

I seek a collaborative, growth-oriented role in hospitality or customer service where I can apply my bilingual communication, kitchen skills, and teamwork to improve operations and guest experience.

I am a bilingual (English and Korean) hospitality and customer-service professional with hands-on kitchen experience, guest-facing roles, and administrative support. I have worked in high-volume restaurant kitchens, supported airport ground services, and performed virtual assistant and interpretation tasks, consistently emphasizing teamwork, food safety, and reliable service.

I have demonstrated leadership by training staff, managing prep and inventory, and providing exceptional guest experiences that achieved high satisfaction. I seek to join a collaborative environment where I can apply my strong work ethic, time-management, and communication skills to help the team and company grow.

Experience

Work history, roles, and key accomplishments

Current

Korean Interpreter

Current

Propio Language Services

Apr 2025 - Present (10 months)

Provided remote Korean-English interpretation for clients, facilitating clear communication and supporting service delivery across virtual engagements.

Remote Collaboration Customer Service Cultural Mediation

Virtual Assistant

Antiquity Shop

Dec 2024 - Mar 2025 (3 months)

Managed administrative tasks including answering calls, scheduling orders, email inbox organization, and errands to support shop operations and customer service.

Administrative Support Scheduling Customer Service Phone Communication

Prep Cook

Gibby's

May 2022 - Sep 2023 (1 year 4 months)

Produced high-volume, consistent prep stocks and assisted across stations (butcher, saucier, ice cream), supporting kitchen production and quality standards.

Butchery Basics Saucier Ice Cream Preparation Time Management Food Preparation

Prep Cook / Sous Chef

Urbaine Fraîcheur

Apr 2021 - Apr 2022 (1 year)

Led prep operations, planned stock quantities, trained staff, and enforced food-safety procedures to ensure timely production and consistent quality.

Staff Training Food Safety Equipment Maintenance Production Coordination

Ground Service Agent

WestJet

Jan 2020 - Apr 2020 (3 months)

Assisted passengers across check-in, kiosk, boarding and baggage roles, supported guests with special needs, and maintained high guest satisfaction at Pearson Airport.

Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Seneca College

College Diploma, Flight Services

2019 - 2020

Activities and societies: Guest Gold Service certification; training in customer service, leadership, and teamwork.

Completed a College Diploma in Flight Services at Seneca College from January 2019 to April 2020 with training in customer service and guest handling.