Juneann Farthing
@juneannfarthing
I manage accurate patient records and support smooth healthcare operations.
What I'm looking for
I'm currently managing patient medical records at Tennessee Oncology, ensuring documents are scanned, indexed, organized, and maintained in compliance with organizational, state, and federal standards.
At Tennessee Oncology, I've also supported patients directly as a Patient Service Representative by checking in patients, scheduling appointments, updating registration and insurance information, collecting co-pays, and managing daily cash receipts.
Previously, I handled customer accounts, payments, deposits, billing questions, and account discrepancies for the City of Murfreesboro.
My background also includes assistant management at Auntie Anne's, where I supported scheduling, employee training, food handling, cash management, and daily operations.
Experience
Work history, roles, and key accomplishments
HIM Specialist II
Tennessee Oncology
Oct 2022 - Present (3 years 10 months)
Maintain and manage patient medical records in compliance with state, federal, and organizational standards. Accurately scan, import, and organize patient documents within the electronic health record (EHR).
Patient Service Representative
Tennessee Oncology
May 2021 - Oct 2022 (1 year 5 months)
Checked in patients, scheduled appointments, and collected co-payments. Managed patient registration and insurance information, and scanned records into the EHR.
Cashier
City of Murfreesboro (MWRD)
Aug 2018 - May 2021 (2 years 9 months)
Managed patient medical records and provided customer service, including account lookups, payment processing, and resolving discrepancies. Balanced cash drawer and generated reports.
Assistant Manager
Auntie Anne's
Mar 2016 - Aug 2018 (2 years 5 months)
Provided customer service and assisted in creating weekly employee schedules. Trained employees on proper food handling and production processes, and performed cash handling duties including bank deposits and register counts.
Education
Degrees, certifications, and relevant coursework
Motlow State Community College
Associate's degree, Business, Medical Office
Earned an Associate's degree in Business with a focus on Medical Office in December 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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