Brittany Gaines
@brittanygaines
Health Information Associate focused on HIPAA-compliant digital records, fast data processing, and reliable client support.
United StatesWhat I'm looking for
I’m a highly organized Health Information Associate with extensive experience managing digital records, inventory tracking, and client communications. In fast-paced medical environments, I prioritize multi-patient data workflows and maintain meticulous healthcare records in hospital information systems while strictly adhering to HIPAA/PHI confidentiality standards.
I also bring strong scheduling, queue, and customer support capabilities. As an Owner / Independent Contractor, I manage full-cycle appointment scheduling with conflict resolution, use digital CRM and scheduling software to track client profiles, and provide professional phone coverage and documentation with complete discretion.
Experience
Work history, roles, and key accomplishments
Owner / Independent Contractor
The Traveling Stylist
Jan 2002 - Present (24 years 6 months)
Owned appointment scheduling and calendar management for a diverse client base, maximizing daily capacity and resolving booking conflicts. Managed priority scheduling queues using CRM/scheduling software, provided phone coverage and customer support, and handled sensitive client profiles with discretion.
EKG Monitor Technician
Covenant Medical Center
Jun 2024 - Jul 2026 (2 years 1 month)
Managed and prioritized multi-patient workflows while maintaining meticulous digital healthcare records in hospital information systems. Ensured strict HIPAA/PHI compliance, collaborated with nurses and physicians, and routed critical internal communication to resolve administrative issues and support scheduling flow.
Education
Degrees, certifications, and relevant coursework
HIPAA Compliance Certification (Online)
HIPAA Compliance Certification, Health Information / HIPAA Compliance
2026 -
Completed an online HIPAA compliance certification issued in 02/2026, emphasizing patient privacy and proper handling of protected health information (PHI).
Texas Healthcare Professionals (Online)
EKG Monitor Certification, Cardiovascular / EKG Monitoring
2024 -
Earned an EKG monitor certification through Texas Healthcare Professionals (online) in 05/2024.
Exposito School of Hair Design
Cosmetology License, Cosmetology
2002 -
Obtained a cosmetology license from Exposito School of Hair Design in Amarillo, Texas, dated 01/2002.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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