Junaid Tariq
@junaidtariq2
Aspiring HR professional with experience in customer support roles.
What I'm looking for
My name is Junaid Tariq, and my qualifications include a Master’s in Business Administration (MBA) with a focus on Finance and Human Resource Management, along with certifications in Computer Sciences and SEO content writing.
I have past experience in chat support, email support, phone banking , working with companies like IBEX Global, Mindbridge, and Habib Bank Limited.
My skills and expertise are in customer support
Hire me, I can assist you with customer support, HR tasks, administrative duties, and financial services, helping you save time and money.
Let me help you grow your business faster
Experience
Work history, roles, and key accomplishments
Chat Support Executive
IBEX Global
Sep 2022 - Present (2 years 9 months)
Provided chat support to Walmart customers, resolving inquiries and assisting with various service needs. Ensured high levels of customer satisfaction through effective communication and problem-solving.
E-Mail Support Champion
Mindbridge Pvt. Ltd.
Apr 2022 - Present (3 years 2 months)
Managed email correspondence for the Uber Eats project, addressing customer queries and issues. Maintained efficient communication channels to ensure timely resolution of support tickets.
Phone Banking Officer
Habib Bank Limited
Sep 2021 - Present (3 years 9 months)
Served as a Phone Banking Officer, handling customer calls and providing banking assistance. Addressed inquiries related to accounts, transactions, and various financial services.
Admin Officer
Amorf
Oct 2017 - Present (7 years 8 months)
Managed administrative operations and supported human resources functions within the company. Handled various office tasks to ensure smooth daily operations and HR processes.
Intern
Maison Consulting and Solutions
Aug 2016 - Present (8 years 10 months)
Worked as an intern in the functional department, assisting with the provision of Microsoft Dynamics enterprise solutions. Gained practical experience in business software implementation and client support.
SEO Writer
Eastxs
Jun 2011 - Present (14 years)
Authored content optimized for search engines to improve online visibility and traffic. Conducted keyword research and applied SEO best practices to written materials.
Education
Degrees, certifications, and relevant coursework
AR Swift
Certification, SEO
Pursuing AR Swift Certification in SEO.
National University of Modern Language (NUML)
Masters in Business Administration, Finance, Human Resource, Human Resource Management
Completed a 3.5-year Master of Business Administration program. Focused on Finance, Human Resource, and Human Resource Management.
Punjab Board of Technical Education
Diploma in Computer Sciences, Computer
Completed a short course resulting in a Diploma in Computer Sciences.
University of the Punjab
B.Com, Commerce
Grade: 59%
Obtained a Bachelor of Commerce degree.
Punjab Board of Technical Education
D.com, Commerce
Grade: 59%
Completed Intermediate/A-Level education with a focus on D.com.
faislabad board
Matric in Computer Science, Computer Science
Grade: 59%
Completed Matriculation/O-Level with a specialization in Computer Science.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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