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Junaid Tariq

@junaidtariq2

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Aspiring HR professional with experience in customer support roles.

Pakistan

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What I'm looking for

I am looking for a role that offers growth opportunities in HR or finance.

My name is Junaid Tariq, and my qualifications include a Master’s in Business Administration (MBA) with a focus on Finance and Human Resource Management, along with certifications in Computer Sciences and SEO content writing.

I have past experience in chat support, email support, phone banking , working with companies like IBEX Global, Mindbridge, and Habib Bank Limited.

My skills and expertise are in customer support

Hire me, I can assist you with customer support, HR tasks, administrative duties, and financial services, helping you save time and money.

Let me help you grow your business faster

Experience

Work history, roles, and key accomplishments

Chat Support Executive

IBEX Global

Sep 2022 - Present (2 years 9 months)

Provided chat support to Walmart customers, resolving inquiries and assisting with various service needs. Ensured high levels of customer satisfaction through effective communication and problem-solving.

Chat Support Customer Service Problem Solving Communication Customer Relationship Management

E-Mail Support Champion

Mindbridge Pvt. Ltd.

Apr 2022 - Present (3 years 2 months)

Managed email correspondence for the Uber Eats project, addressing customer queries and issues. Maintained efficient communication channels to ensure timely resolution of support tickets.

Email Support Customer Communications Written Communication Uber Eats Platform

Phone Banking Officer

Habib Bank Limited

Sep 2021 - Present (3 years 9 months)

Served as a Phone Banking Officer, handling customer calls and providing banking assistance. Addressed inquiries related to accounts, transactions, and various financial services.

Customer Service Financial Services Communication

Admin Officer

Amorf

Oct 2017 - Present (7 years 8 months)

Managed administrative operations and supported human resources functions within the company. Handled various office tasks to ensure smooth daily operations and HR processes.

Administrative Support Human Resources Office Management Communication

Intern

Maison Consulting and Solutions

Aug 2016 - Present (8 years 10 months)

Worked as an intern in the functional department, assisting with the provision of Microsoft Dynamics enterprise solutions. Gained practical experience in business software implementation and client support.

Microsoft Dynamics Enterprise Support Consulting

SEO Writer

Eastxs

Jun 2011 - Present (14 years)

Authored content optimized for search engines to improve online visibility and traffic. Conducted keyword research and applied SEO best practices to written materials.

Content Creation Search Engine Optimization Keyword Research Content