At Debowale Farms Limited, I handled customer enquiries, orders, and complaints through phone, email, WhatsApp, and in-person communication. I followed up on unresolved issues and coordinated with relevant teams so customers received updates and appropriate solutions.
As a National Health Fellow with the Federal Ministry of Health and social welfare, I coordinated communication with health facilities, LGA officials, community stakeholders, and programme teams. I also collected and documented field information using digital data-collection tools and supported reporting and data-quality checks.
My training includes customer relationship management and virtual assistance through AQSkill, as well as ongoing data analytics training. I use tools including Zendesk, Microsoft Office, Google Workspace, Canva, and Zoom.
