July User
@julyuser
Motivated remote customer support professional focused on chat/email assistance, clear communication, and problem-solving.
What I'm looking for
I’m a motivated and detail-oriented candidate with experience in customer communication, text work, and problem-solving. I’ve managed my own business, handled customer requests, and resolved issues by answering questions and improving day-to-day organization.
I’m comfortable working with chat & email support, keeping a calm, patient approach, and paying close attention to detail. From my work with children, I developed empathy and understanding of emotions, strengthened decision-making under stress, and improved how I respond to people’s needs.
I’m ready for remote work with a flexible schedule and stable internet, and I want to help users while growing professionally. I bring strong reporting and documentation habits, including work with Excel / Google Sheets, plus fast learning and text editing & translation support.
Experience
Work history, roles, and key accomplishments
Working with Children
Self-Employed
Jan 2020 - Jan 2025 (5 years)
Worked with children, building strong communication and patience while staying calm in stressful situations. Organized daily routines and activities and improved problem-solving, decision-making, and attention to emotional needs.
Small Business Owner
Self-Employed
Jan 2015 - Jan 2018 (3 years)
Communicated with customers and handled requests, resolving issues and answering questions. Managed daily operations and financial reporting using Excel/Google Sheets and planned budgets to control costs.
Education
Degrees, certifications, and relevant coursework
Technical University
Bachelor’s Degree in Management, Management (Construction Industry)
2014 - 2019
Earned a Bachelor’s degree in Management (Construction Industry) at Technical University from 2014 to 2019.
Private English Tutor
English studies, English
Grade: B1–B2
Activities and societies: Strong written English (B1–B2); Russian native; Ukrainian fluent.
Completed English studies with a private tutor for 1+ year.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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