Open to opportunities

Мария Бортничук

@0005657

Message

I'm building an IT customer support career through clear communication and problem-solving.

Ukraine

Message

What I'm looking for

I'm looking for a full-time remote Customer Support role in IT where I can develop professionally, learn new software and CRM tools, and build a long-term customer support career.

I've worked directly with customers in a fast-paced bakery environment, responding to requests, adapting to different needs, and resolving day-to-day issues.

I manage multiple tasks while maintaining accuracy, quality, and deadlines. I stay calm under pressure, follow established procedures, and communicate with colleagues to keep operations running smoothly.

I'm developing my technical skills through JavaScript and web development study, and I'm ready to bring my customer focus, digital-tool adaptability, and attention to detail to a full-time remote Customer Support role in IT.

Experience

Work history, roles, and key accomplishments

Bakery / Pastry Professional

Communicated directly with customers, responded to requests, and adapted to different needs. Managed multiple tasks simultaneously while maintaining accuracy, quality, and deadlines.

Problem Solving Multitasking Time Management